Speed
How quickly new enquiries get a useful first reply, especially after hours and during busy appointment blocks.
Free audit
Get a focused review of where enquiries slow down, who owns follow-up, and which quiet leads should be recovered before they go cold.
Audit checklist
How quickly new enquiries get a useful first reply, especially after hours and during busy appointment blocks.
Whether every lead has one responsible staff member and a visible next step.
Whether quiet leads get a second follow-up before they choose another provider.
What you get
Where enquiries are missed, delayed, unassigned, or not followed up.
The first set of leads or enquiry types that should get owner and follow-up visibility.
Whether Starter, Growth, Premium, or no paid rollout is the practical next step.